Frequently Asked Questions

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General

What is MailFlow? ▼
MailFlow is a powerful email marketing platform that lets you create, send, and track email campaigns to grow your business.

Plans

How many emails can I send per day? ▼
It depends on your plan. Free users get 50 emails/day, Pro users 500/day, and Business users up to 5,000/day.

Technical

Can I use my own SMTP server? ▼
Yes! Pro and Business plan users can configure their own SMTP server for sending emails.
How does email tracking work? ▼
We embed a tiny invisible tracking pixel in your emails to detect opens, and rewrite links to track clicks.

Subscribers

Can I import my existing subscriber list? ▼
Absolutely. You can import subscribers via CSV file and map columns to our fields.

Plans

Is there a free trial? ▼
Yes, you can start with our Free plan at no cost — no credit card required.

Forms

How do I embed a signup form on my website? ▼
Use our form builder to create a form, then copy the embed script or iFrame code to paste on your website.

Campaigns

Can I schedule campaigns? ▼
Yes! You can schedule campaigns to send at any future date and time.
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Still have questions?

Our support team is happy to help. Reach out via our contact form.

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